Terms & Conditions

Terms & Conditions

Ordering:

When ordering please provide all required information on item listing before continuing to checkout. i.e Colour, Text required, etc.

As outlined on all the item listings please note that we will print or embroidery what you send i.e if your details are received as all upper case that is how you will receive it, received all lower case produced in all lower case, etc. Please double check all spelling.

We aim to dispatch orders next working day, but please allow up to 14 days for dispatch during busy periods.

We reserve the right to share finished patches on our social media platforms and our website gallery as examples of our work.  For personalised items these will only be shared if permission has been given.

Returns:

Stock Items: Returns to be submitted within 30 days, buyer is responsible for return postage costs.  Item must be received as unused and in condition as received.  Once your item has been inspected your refund will be issued through your original payment transaction.

Personalised Items: Unfortunately we do not offer returns on personalised items unless there is a fault/damage with the item or if there is a mistake and we are at fault. 

If you have a problem please do not hesitate to contact us.

Postage:  

All items shipped to a UK address will be free of charge.  For overseas shipping please email us for a quote.

we do offer discounts on large orders - please email us for more information and any queries.

Please note that Patches Uk assume that you have the necessary permissions to produce any image/text supplied.

Contact Us:

You can contact us through the main menu tab above - Contact Us